Frequent Questions
Our goal is to make you happy! If you don't see an answer to a question that you have, please reach out, and Nate will get back to you super fast (unless he's in the middle of a VO2 track session or long bike ride, and then it might take slightly longer).
Frequently Asked Questions
What size should I order?
Most UNIQ tees, sweatshirts, and hoodies have a unisex fit. Check the size guide on the product page and compare its measurements with a shirt you already like. If you prefer a roomier fit, consider sizing up. Still unsure? Email Nate at info@uniqendurance.com and we’ll help.
Are UNIQ shirts made for racing?
Our shirts are casual apparel for before the workout, after the race, and everyday life. They aren’t technical racing gear.
When will my order arrive?
Most orders are processed and shipped within 2–3 business days. Estimated delivery is about 4–8 business days from the date you order, depending on your location. We’ll email you tracking information when your order ships.
How much is shipping?
In the US, shipping is $5.79 for orders under $30, $7.49 for orders from $30 to under $50, and free for orders of $50 or more. Canadian shipping rates are shown at checkout, with free shipping on orders over $100 USD.
What is the 30 Day Guarantee?
We accept returns and exchanges on unworn apparel in like-new condition within 30 days. Customers pay return shipping, and original shipping charges aren’t refundable. Custom orders are not eligible for returns. Email info@uniqendurance.com to get started.
What if my order is delayed or something arrives wrong?
Email info@uniqendurance.com with your order number and tell us what happened. Nate will look into it and help you get it sorted out.
Can you make a custom design?
Yes! Send your idea to info@uniqendurance.com. We’ll let you know what’s possible and whether there would be an additional design charge.
Where is UNIQ Endurance based?
UNIQ Endurance is based in Massachusetts. Nate, an endurance athlete and triathlon coach, started UNIQ to make apparel and gifts that feel relatable to people who love to ride, run, and race.